Useful tool update – payment options supported by LPAs

Handy to know if you Local Authority support card payments for Planning Applications.

Planning Portal Blog

Last year we added a useful tool to help applicants and agents easily identify the payment options local authorities support when submitting online.

We have now updated the tool. The latest version of the LPA Payment Options Checker is available to download from the Planning Portal’s Useful Tools page (you’ll need Excel installed).

This should help agents plan which payment method to use as the application service doesn’t tell you the different methods LPAs support up front.

Hopefully this will help to manage customer expectations around registration and validation.

Non-receipt of the fee remains one of the top reasons for LPAs invalidating online applications. This is most common where the application and all supporting documents are sent online but the fee is paid by cheque.

Receipt of the fee is a requirement for validation and due to postal delays there’s no guarantee LPAs will receive it in good time causing administrative delays.

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